Privacy Policy
Privacy Policy
Last Updated: 5.7.26
At Saaya, trust, privacy and respect are central to the support I provide. These policies explain how I work, how your information is protected, and what you can expect when using my website or coaching services.
Information I Collect
Name, email address, telephone number, booking details, information submitted through enquiry forms, confidential session notes, and payment confirmations (payment card details are not stored by Saaya).
Why I Collect Your Information
To respond to enquiries, arrange coaching sessions, communicate with you, maintain confidential coaching records and meet legal obligations.
Lawful Basis
Information is processed under UK GDPR based on consent, contractual necessity, legitimate interests and legal obligations where applicable.
Confidentiality
Coaching conversations are confidential subject to the limits described in the Terms & Conditions.
Storage
Information is stored securely using password-protected systems and is only accessible to authorised persons.
Retention
Information is retained only as long as reasonably necessary to provide services and meet legal obligations.
Your Rights
You may request access, correction, deletion where appropriate, withdraw consent, or lodge a complaint with the Information Commissioner’s Office (ICO).
Contact
Saaya by Soherra
Email: connect@saayabysoherra.com
